Topic > Team Decision Making - 969

The case in question requires a team decision structure that is most effective for the following creative project: Eight administrators are given an afternoon to generate as many creative ideas as possible and decide which of these it's the best. To answer this question we must first determine what type of team is involved. McShane and Von Glinow state that “teams are groups of two or more people who interact and influence each other, are mutually responsible for achieving common goals associated with organizational goals, and perceive each other as a social entity within the organization” (234). Furthermore, we can say that this group can be called “Task force (project) team” because these eight administrators are a temporary team “whose task is to realize an opportunity” (McShane and Von Glinow 235). Now that we know that these people can be called a team, the next step is to examine the constraints on the team's decision-making process because this will allow us to choose the most suitable decision-making structure. Therefore, I will first give a brief overview of the existing structures and then decide on a method which I will explain in depth. Finally I will provide a brief conclusion and recommendation. Constraints in Team Decision Making There are many problems in team decision making. According to McShane and Von Glinow, the four most common problems in team decision making are: time constraints, evaluation apprehension, pressure to conform, and groupthink (256). Time constraints refer to the fact that a team takes longer to reach a conclusion than an individual. This is because team members have to communicate with each other about their ideas and also have to discuss them in... middle of the paper... (time constraints). Secondly, NGT reduces conflict in the team. The case already predicted that some administrators of the group often disagreed with each other and could criticize each other's ideas. Since the NGT does not allow debate and criticism, conflicts will not be a problem. Third, NGT involves a quiet, independent development of individual ideas that minimizes other decision constraints such as evaluative apprehension, pressure to conform, and groupthink. My statement is also supported by Mitchell and Danielson who conducted a study which also indicates that the Nominal Group Technique is more effective for creative projects (19). Therefore, I recommend that the eight administrators choose the Nominal Group Technique to identify new revenue-generating uses of classrooms and related facilities between teaching semesters in one afternoon.