Topic > Communication in Health Care - 1165

IntroductionThis is an analysis of a recorded interview between a nurse and a patient who is taking pre-employment medical visits. The information provided during the interview, including her name, Pink Cloud, is fictitious due to the need for confidentiality. Objective and subjective data will be collected during the interview. The areas of communication on which the analysis focused are verbal, questioning and listening skills. An analysis will be carried out and then suggestions and recommendations will be made on how to make improvements in the future. To achieve this objective, direct quotes from the article will be used to refer to the three theories analyzed and will be supported by the literature. Interview Analysis An interview is a planned interpersonal conversation with a purpose between two people who interact largely through a question and response format to achieve specific goals. Verbal communication is a way that people communicate face to face. The key components of verbal communication are words and sentences, intonation, clarity and brevity. Different words and phrases have different meanings. Denotative meaning is shared by individuals who share a common language while connotative meaning is the interpretation of the meaning of a word influenced by people's feelings and thoughts. Therefore, nurses should carefully select words that cannot be interpreted, especially when explaining a client's medical condition (Taylor & Crisp, 2006). Additionally, other verbal communication skill concepts such as questioning and probing, paraphrasing, and understanding are used when speaking with patients. . Asking questions and probing is where various types of questions and statements… half of the paper… Apler, J.P. (2006). The communication skills of professional nurses are integrated into the interactions of the healthcare team. Journal of Professional Nursing, 22 (2), 180-189. Boyler, D. &. (2004). Improving the collaborative communication of Nurded and Psysican leadership. Journal of Nursing Administration, 34 (2), 60-70.Dixon, J. &. (2006). Competent communication: making it real. Progress in intensive care. Journal of Continuing Education In Nursing, 17 (4), 376-382. Robertson, K. (2004). Active listening: much more than paying attention. Australia: Australian GP. Roter, D. (2004). The lasting and evolutionary nature of the doctor-patient relationship. Journal of Clinical Oncology, 22(13), 10-15.Stein-Parbury, J. (2009). Patient and person. New York:Churchill Livingstone.Taylor & Crisp. (2006). Fundamentals of nursing. Sydney, New South Wales, Australia: Vaughn Curtis.