IntroductionWithout a doubt, the greatest asset an organization can have is its human resource. Therefore, personnel issues have become increasingly popular among business managers, scholars, policy makers and other stakeholders. One issue that has attracted particular interest is managing workforce diversity. O'leary and Weathington (2006) define diversity simply as the way of differentiating one person from another. Diversity means recognizing and appreciating the uniqueness of each person. People can be diverse in terms of race, sexual orientation, age, gender, and physical abilities, to name a few (Burke 2007). As a result, workforce diversity has become a major business concern. Managing it should not simply be motivated by the potential to increase profit margin, but should also ensure that the working environment is supportive, safe and stimulating (O'leary & Weathington 2006). Any company that manages its workforce effectively is bound to enjoy a number of benefits. Benefits of Workforce Diversity It would be hypocritical not to recognize the fact that most businesses exist primarily with the intent of maximizing profit. Consequently, most of the organization's activities will be oriented towards achieving this goal. Effective management of workforce diversity can accelerate the process by increasing the company's competitive advantage (Ongori & Agolla 2007). O'leary and Weathington (2006) highlighted that a diverse staff is likely to be more creative, innovative and generally possess a relatively high capacity to produce quality work. Unlike a homogeneous group, when a heterogeneous group gets acquainted with each other, their work performance becomes superior due to a… middle of paper… workforce, they have reaped lavish benefits. Works CitedBMO Financial Group c 2010, Diversity, Equity, and Inclusion [Online] available from [17 December 2010].Browder, LM & Miller 2009, Workforce Diversity: The Big Blue Case, McGraw-Hill, NewDelhi.Burke, LM 2007, Managing the Diverse Workforce Effectively, Rutledge, London.IBM c 2007, Global workforce Diversity [online] available from[17 December 2010]O'Leary, BJ & Weathington, BL 2006, 'Beyond the business case for diversity in organisations, Employee Responsibilities and Rights Journal, December, vol 18, number 4, pp1-10. Ongori, H & Agolla, JE 2007, 'Critical review of the literature on workforce diversity', Africa Journal of Business Management, pp 72-76.
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