However, this can be difficult. Just because I can hold a piccolo and know what it is, doesn't mean I know how to play it. Listening is pretty much the same thing. We proceed further into the show where we learn exactly how we can improve our skills. To move from hearing to active listening, a few simple but effective steps are needed. These steps train Elizabeth Eyre and a collaborative team of Mind Tools editors to teach us how to strengthen our interactions with others. Eyre describes active listening as “a model of respect and understanding.” To become an active listener, start by paying attention to the speaker. This involves eliminating distractions, including being distracted by thinking about how to respond. Second, make it obvious that you are listening. Use body language and facial expressions to create a warm and welcoming environment for the speaker. Third, ask clarifying questions to make sure you correctly understood what was said. Fourth, avoid interrupting, allowing each point to be underlined before speaking. And fifth, respond respectfully and
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