My father, a successful entrepreneur, taught me everything I know about integrity in customer service. I have been watching him since I was fourteen, when we started working together in the workplace, how he interacted with his clients and customers. I saw the positive reactions the company received and knew they must have done something right. I picked it up and took it with me. I am an aspiring cosmetologist; small business is my main goal if I want to be successful. I feel that being trustworthy is extremely vital in this industry. It's a delicate balance between opinion and sales. If I want to make money, I have to decide what's best for my client's physical well-being and confidence. I have to help him make a decision based on a number of details. If I don't help them feel 100% confident and only do what I want them to spend, I'm really serving my true purpose of