This DeLone and McLean model of information systems was successful: a ten-year update was the follow-up to their previous model. The creation of D&M's IS success model was guided by an understanding of the IS process and its impact. Three components have been identified in the process models; the creation of the system, the use of the system and the consequences of using this system. In 1992, the D&M model was introduced as a framework and model for measuring the complex dependent variable in IS research. However, this article serves to discuss the many important contributions to IS research that have occurred since the 1992 model. This article will emphasize research efforts that apply, validate, challenge, and propose improvements to the original model. The article serves to outline the authors' belief that "measuring the success or effectiveness of information systems (IS) is critical to our understanding of the value and effectiveness of management actions and investments in IS." The main purpose of the article was to update D&M's original IS success model and evaluate its usefulness due to rapid changes in IS practice. It would also serve to discuss the usefulness of the updated model more specifically for measuring e-commerce growth and make a number of recommendations regarding current and future measurement of IS success. In order to organize more diverse research to present a deeper insight into the concept of IS success, DeLone and McLean proposed a taxonomy and an interactive model. D&M's IS Success Model was based on theoretical and empirical IS research conducted by several researchers, in order to make a more informed revision of the original model. Their goal was to combine previous metrics identified in the IS, e-commerce, and marketing literature. This tool will prove useful as it reduces the amount spent on research, which can be expensive. Using this model, organizations can perform analysis regarding areas such as system quality, service quality and net benefits. However, the authors recommend that further field research be conducted to investigate and incorporate “net benefit” measures. Together with this recommendation and the continuous changes in technology, user needs, business relationships; the need to adapt to these changes must be considered and taken into account when measuring the success of their IS systems. Reference DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9-30.