Topic > |||Situation Analysis and Problem Statement: Global Communications Introduction Problems or challenges are an inevitable part of any business environment. In fact, many business organizations must make critical decisions on a daily or routine basis. These decisions are essential to their operation and can have a huge impact on the financial health of their organization. Global Communications is a financially troubled telecommunications company facing these decisions. They developed a strategic plan to revitalize their company, however, communication of the plan to key stakeholders within the organization was lacking. Now they face the task of mending their relationship with the tech workers union and their employees. However, they have put their employees at risk of job dissatisfaction, resulting in low productivity and high turnover. Ultimately, these factors could negatively impact customer service and lead to lost business and revenue for the organization. By implementing positive change management practices and developing value-added communication channels, Global Communications has the opportunity to align key stakeholders under a common vision. This way they can achieve organizational understanding and employee engagement that results in garnering trust and loyalty among stakeholders. Describe the Situation Problem and Opportunity Identification Global Communications is a telecommunications company in financial difficulty. Its shares have depreciated by fifty percent in three years. Currently, the organization is facing excessive competition in the telecom industry. Local, long-distance and international markets all compete for the same business. Additionally, the industry took a hit at the hands of cable companies, which stepped in to provide complete solutions that included computers, televisions, and plain old telephone service (POT). Global Communications senior management has developed a plan to revitalize the organization.