Shouldice Hospital Operational ManagementIntroductionShouldice Hospital, founded in 1945 by Dr. Earl Shouldice, is located near Toronto. It follows the business model that focuses on a single standardized service for a narrow target of consumers, rather than providing a customized solution (as in a general clinic or hospital). It focuses on providing quick, convenient and reliable treatment for external types of abdominal hernias. The Hospital uses its own technique, called the Shouldice Method. It is famous for a relatively short postoperative recovery period.Description1. Shouldice Hospital provides low-cost medical services in its area of ​​specialization. Using the Shouldice method allows patients to recover quickly (patients are discharged within 3 days of surgery). The Hospital optimizes the use of available resources, such as surgeons, nurses, medical infrastructure, administrative and maintenance facilities. It also manages to keep operating costs low by keeping capital investments in premises and equipment very low.2. Approximately 82% of all surgeries at the Hospital are primary. The remaining 18% concerns the recurrence of hernias repaired elsewhere. These are more complex,3. The hospital has a capacity of 89 beds. There are 5 operating rooms where 33 to 36 operations are performed on an average day. The hospital follows a 5-day week. It employs 12 full-time surgeons, 7 part-time surgical assistants and one anesthesiologist. The nursing staff consists of 22 full-time and 18 part-time members. An operating team consists of a surgeon, a surgical assistant, an instrumentalist and a circulating nurse. A surgeon's typical day starts at 7.30am and ends at 4pm. Each surgeon typically performs 3 to 4 surgeries per day.4. I'm working out... middle of paper... stressed. Option 1 could lead to excessive pressure on doctors and therefore poor performance in service delivery. In the medical field, it is necessary to enable doctors to perform accurately and consistently.2. Option 2 is sustainable in the long term. It involves a term expense and provides income for the foreseeable future. Conclusion1. Shouldice Hospital achieves its goal of providing targeted, high-quality, low-cost healthcare. It is popular even without major advertising efforts.2. Shouldice performance is based on the highly standardized and effective Shouldice method and a culture that promotes employee ownership. Extensive training is provided for new employees to increase their versatility.3. The suggested changes can be implemented by investing $2 million, or about 30% of the hospital's current revenue.